ITIL 4 Strategic Leader

Ready to lead digital transformation?

Advance your knowledge and leadership in service management, gaining the skills to drive IT strategy and innovation.

This designation helps you lead with confidence in the digital age. It’s designed for professionals responsible for shaping IT and business strategies, driving transformation, or making key decisions in complex environments. You’ll build the strategic thinking and leadership skills needed to guide innovation, manage risk, and align IT investments with business outcomes. With this knowledge, you’ll be ready to navigate change, inspire teams, and deliver long-term value across the organization.

A Top Choice for Professionals in or Aspiring to Roles Such as:
C-Suite and Senior Leaders
Information Technology Analyst
Consultant
IT Project Manager
Software Engineer
Where It All Starts
ITIL 4 Foundation is the essential starting point for most ITIL certifications, providing the core knowledge needed to progress into advanced certifications. This training equips you with foundational knowledge of the key concepts, principles and practices of ITSM.
The ITIL 4 Foundation is the first step on your ITIL journey.

To become an ITIL 4 Strategic Leader, you must complete two essential modules: Digital and IT Strategy and Direct, Plan and Improve.

Essential Certifications
Improve your digital leadership skills to align digital strategies with broader business objectives, discover how to navigate VUCA environments and effectively respond to disruptions. Skills
  • Strategy
  • Service Operation
  • Digital transformation
Learn to optimise workflows, manage organisational change and align business and IT strategies, while promoting collaboration and continuous improvement. Skills
  • Strategy
  • Change
  • Governance