Stay ahead with unlimited access to ITIL resources, premium tools, and exclusive Plus benefits - designed to support you every step.
See How Plus Powers Your ITIL Journey
Your gateway to continual improvement
Watch how PeopleCert Plus membership boosts exam readiness, expands your ITIL toolkit, and helps you stay current - so you can apply ITIL with confidence and grow your career.
What You Get with Plus
PeopleCert Library in one place
Get unlimited access to 150+ official books, Practice Guides, playbooks, and more to support your growth. All your learning and reference materials in one place, ready when you need them.
Exam boosters
Prepare with confidence using sample papers, quick guides, and official study materials. Test your knowledge with timed mock exams, and if needed, Take2 gives you a free retake - ensuring your success.
Certification renewal made easy
Gain access to our Continuous Professional Development (CPD) programme to stay confident and up to date. Log 20 CPD points per year, for three consecutive years, through everyday professional activities like webinars, reading, or courses - so your certifications remain current without extra exams.
Digital badges
Celebrate and share your achievements with verifiable digital badges. Each badge is secure, recognised globally, and easy to showcase on LinkedIn, your CV, or with your employer. It’s a simple way to prove your expertise and show your commitment to development.
Mini eLearning courses
Access short, targeted online courses designed for real-world application. Topics span service management and digital transformation, AI, delivery, value creation, and more. Each course is designed to fit your schedule and give you takeaways you can put into practice straight away.
Exclusive expert-led masterclasses
Access live sessions available only to Plus members, led by top professionals across service management, digital transformation, and more. Gain practical strategies, insights, and proven techniques that you can apply immediately to your daily work.
Get the Toolkit You Need to Put ITIL into Practice
Drive Change with ITIL
Turn ITIL knowledge into real-world results with the official ITIL How to Implement eBook. Available exclusively to Plus members, this resource gives you the guidance and practical support to be effective in your role, drive change, and enable successful transformation.
Optimize service delivery
Access High Velocity IT, Drive Stakeholder Value, and Create, Deliver, and Support eBooks for expert guidance on improving efficiency, customer experience, and operational success.
Elevate your leadership skills
Advance your career with Digital and IT Strategy and Direct, Plan and Improve eBooks, designed to help you make strategic decisions and lead transformation.
Expand your ITIL expertise
Deepen your knowledge with ITIL 4 Extension Module eBooks, covering Sustainability in Digital and IT, Cloud Services, Business Relationship Management, and IT Asset Management.
Boost your workflow with Practice Guides
Implement best-in-class ITSM strategies with 34 ITIL 4 Practice Guides, covering high-velocity IT, service value streams, and digital transformation.
Elevate your ITSM skills with Masterclasses
Gain 19 hours of expert insights through exclusive Masterclasses and webinars, exploring topics like AI in ITSM and ITIL 4 best practices, delivered by industry leaders.
Leverage ITIL templates and case studies
Use 40+ ready-to-apply ITIL templates and real-world case studies to enhance ITSM, optimize processes, and drive innovation.
Take a Glimpse at ITIL Resources
ITIL How to Implement
Glossaries for ITIL definitions
AI in ITSM Masterclass series
ITSM job role profiles
ITIL case studies
KPI balance checklist templates
Practice Manager practice guides
Strategic Leader practice guides
Managing Professional practice guides
Emergency request and disaster recovery templates
Candidate syllabi for exams
Beyond ITIL
Project, Programme, and Portfolio Management
For ITIL professionals, adding project and programme management strengthens your ability to deliver transformation. Access PRINCE2 Agile guidance, the PRINCE2 7 AI Practice Guide, risk and leadership eBooks, expert-led masterclasses, plus 90+ ready-to-use templates and case studies to support planning, delivery, and adaptation in real projects.
DevOps Resources
Understanding DevOps helps ITIL practitioners accelerate delivery and drive digital transformation. With PeopleCert Plus, you gain DEVOPS INSTITUTE resources to enhance agility and streamline operations. Explore SKILup Moments for bite-sized learning, SKILup Days for deep dives, and WellBeing for a fun balanced experience.
Show Your Expertise
Digital Badges for Recognition
Elevate your professional profile and credibility with digital badges earned from certifications, online learning, and Masterclass webinars.
With digital badges, PeopleCert Plus members validate their skills, enhance visibility, and provide instant proof of service management expertise.
If you want to get your knowledge about ITIL and other topics as close to the source as possible, then you would not be able to go without PeopleCert Membership.
Being a Plus member there is also something that needs to be brought to everybody’s attention.
When you’re still going for certifications, you get a free “Second Chance” on your exams, and you get access to Mock exams, preparing you for the real thing. And yes, sometimes a question from this mock exam appears on the exam.
You have access to resources before they are published in an updated publication. Those resources are accessible online on the website or are provided to you during webinars that provide real value.
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Invaluable resource for any IT professional!
An example of how PeopleCert Membership has made my work easier or more successful is that I can now refer to ITIL practices whenever I need to, which has helped me to improve my decision-making and problem-solving skills.
Since using PeopleCert Membership, I have noticed that I am able to better address issues and findings, getting inspired on what to look for and how it is supposed to be working. This is invaluable, especially in big organizations where small steps/improvements make a lot of a difference.
One unique feature of PeopleCert Membership that I find particularly valuable is the availability of all ITIL practices, constantly up-to-date.
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Enables professionals to stay ahead!
If I were to describe PeopleCert Membership in a few words, I would say, "Empowering, reliable, and transformative." It has been invaluable in my professional journey by equipping me with the tools needed to establish credibility and achieve career milestones.
Using PeopleCert Membership has significantly impacted my productivity and efficiency by giving me access to best practices and tools that I can directly apply in my day-to-day work.
Professionals committed to their professional development should consider PeopleCert Membership, it’s a foundation for success in an ever-changing professional landscape.
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Vast knowledge base!
As a Plus member, being able to add Digital Badges provided my LinkedIn profile with more hits and I am approached more often by recruiters.
After achieving the Information Security Practitioner certificate and badge, I was approached by the General Manager of the sector to standardize a flow for information security incident management in the sector.
I have already recommended PeopleCert Membership to my team and the whole compliance team became PeopleCert members. One has already achieved ITIL 4 Practice Manager and another is a Lean Six Sigma - IASSC Certified Green Belt™ ICGB™.
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One step further: beyond the obvious
An example of how your product has simplified my work is this: I am responsible for the Level II Help Desk for users of a web application and the resources you have made available have helped me to better define and share with the customer crucial aspects such as: SLA, error reporting and management procedures, management of change requests, etc.
A feature of your product that I find particularly valuable is the richness and quality of the resources available, not only for certifications but also for daily work.
When you’re still going for certifications, you get a free “Second Chance” on your exams, and you get access to Mock exams, preparing you for the real thing. And yes, sometimes a question from this mock exam appears on the exam. You have access to resources before they are published in an updated publication. Those resources are accessible online on the website or are provided to you during webinars that provide real value.