Community ITIL Events
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Expand your ITSM knowledge with ITIL events!

Engage with industry experts, share insights, and stay at the forefront of IT service management through our webinars, masterclasses, and on-site events.

Join us to stay updated on what's coming or to relive the highlights.
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Dec
3
16:25  CET
Online
ITIL TOOL DAY 2025

The event of the year for ITIL tool decision-makers and ITSM professionals worldwide.

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Nov
18
14:00  CET
Events
AI in ITSM Tools 2025

See how AI is reshaping ITSM tools in 2025. Discover ITIL best practices, key automation trends, and expert insights driving smarter service management.

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Nov
10
10:00  CET
Events
ITSM25 Conference and Awards powered by PeopleCert

Join us at Europe's leading service management conference.

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Oct
2
15:00  CET
Events
Proving The Value of ITSM: A Case Study of Vodafone’s ITIL Maturity Assessment

Discover how Vodafone achieved Maturity Level 4 and proved the impact of its Global Service Management transformation.

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Sep
24
23:00  CET
Online
Unlocking IT Success: How ITIL Enhances DevOps

Watch the webinar to see how ITIL® and DevOps combine to break silos, speed delivery, and improve service quality - plus real success stories, practical tips, and 1 CPD for Plus members.

ITIL at SITS 2025!
Catch the highlights of ITIL’s participation in the Service Desk & IT Support Show, held in London in May 2025.
SITS stands out as a vibrant hub for passionate service management professionals.
The ITIL booth hosted meaningful conversation and insight sharing.
A standout session by Roman Zhuravlev offered valuable perspectives on ITIL’s evolving role.
A key highlight was a conversation with PeopleCert Founder & CEO Byron Nicolaides, sharing his view on ITIL’s critical place in the industry.
ITIL at SDI Spark Conference 25!
PeopleCert, a long-standing SDI partner, participated in SPARK, the annual SDI conference that brought together Service Management professionals in Birmingham in March 2025.
SPARK 2025 offered the opportunity to connect, share ideas, and celebrate the Service Desk industry.
ITIL experts shared recent findings, insights, and recommendations.
The ITIL team presented ideas to helps service teams remove obstacles and accelerate value.
PeopleCert reinforced its long-standing partnership with SDI by serving as the official awards partner.
Snapshots of ITIL Travels Across the USA
Explore the highlights of this series of exclusive ITIL community events that took place in the USA and Canada in 2024, with the participation of ITIL leaders and experts.
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ITIL Travels: USA | Washington DC
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ITIL Travels: USA | Chicago
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ITIL travels USA roadshow San Francisco