Professionals Certifications ITIL AI Governance (Version 5)

ITIL AI Governance
(Version 5)

Govern AI with confidence

Get certified in up to 2 days
 AI is changing every job. Knowing how to use it is only half the story. ITIL AI Governance (Version 5) gives you the practical skills to use and govern AI with confidence - helping you stand out, stay relevant and create real value in an AI-driven world.
Why certify now?
AI adoption is accelerating, but professionals and organizations are struggling to realize its full value. 

95%
of organizations

report no return from their GenAI investments.



Source: MIT, 2025

46%
of professionals

admit uploading sensitive company information or intellectual property to public AI platforms.

Source: KPMG, 2025

50%
of jobs

are expected to be reshaped by AI.



Source: BCG, 2026

56%
salary premium

for professionals with AI skills.



Source: PwC, 2025

Organizations need AI to be transparent, accountable and aligned with business objectives. Effective AI governance enables organizations to innovate confidently while protecting value, trust and resilience.

Build the Capability to Govern AI with Confidence
ITIL AI Governance provides a practical framework for governing AI across products, services, operations and decision-making. It helps professionals move beyond AI experimentation to responsible, trusted, and scalable adoption.
Whether you're shaping AI strategy, managing AI-enabled services, developing products or contributing to governance and policy decisions, ITIL AI Governance provides practical guidance that you can apply immediately.
Why Professionals Choose ITIL AI Governance
Powered by the leading Global Best Practice Framework
Built on ITIL, the global best practice framework for digital product and service management, ITIL AI Governance extends trusted ITIL principles to help organizations govern AI confidently and consistently.
Practical by design
Apply proven models, tools and practical guidance immediately within your organization - from shaping AI strategy to governing AI-enabled products, services and operations.
Relevant for every organization
Whether you're starting your AI journey or scaling AI across the enterprise, ITIL AI Governance provides a flexible governance approach that can be applied across industries, functions and organizational sizes.
Designed for professionals across every role, industry and organization
ITIL AI Governance helps business leaders, IT professionals, governance specialists, product managers and transformation teams adopt AI responsibly and realize value from AI
What You'll Learn
Through ITIL AI Governance, you'll learn how to:
Understand AI governance and its role in enabling responsible AI adoption.
Balance AI opportunity with accountability, trust and risk management.
Apply the ITIL AI Capability Model to understand the six capabilities that influence how organizations adopt and use AI.
Use the ITIL AI Governance Improvement Model to determine the right governance approach based on organizational context, needs and risk.
Govern AI-enabled products, services, operations and decision-making in practice.
Who Should Get Certified?
ITIL AI Governance is designed for professionals who are involved in the adoption, governance, management, or oversight of AI-enabled products, services, and decisions, including:
IT and Digital Transformation Leaders
Governance, Risk and Compliance professionals
Product and Service Managers
AI, Data and Automation specialists
Business leaders driving AI adoption
Operations and Site Reliability Engineering Practitioners
Anyone responsible for implementing AI responsibly within their organization

Get certified to up to 2 days

Gain practical expertise to thrive in competitive AI-driven settings.

Course & Exam Overview

ITIL AI Governance
(Version 5) 
Access certification details
Explore official certification details, including the exam structure and next steps.