C-Suite and Senior Leaders execute company strategy, oversee operations and drive organizational and business transformation, leadership and success. They align IT strategy with business goals, enhance operational efficiency, and drive innovation to ensure long-term success.
Key Tasks
IT Strategy and Governance
Define and implement strategies that support business growth, digital transformation, and long-term competitiveness.
Driving Sustainable Business Practices
Define, execute and promote a sustainable strategy and business practices that align with the company's overall goals.
Operational Efficiency and Innovation
Drive ITIL best practices to improve IT service management and overall business performance.
Stakeholder Engagement and Leadership
Align IT with business objectives by collaborating with executives, department heads, and external partners to drive success.
Essential Skills
Strategic Leadership
Senior leaders must align technology strategies with long-term business goals to drive growth.
Decision-Making and Risk Management
Assessing risks and making informed decisions ensures stability and resilience in IT operations.
Financial and Resource Management
Optimizing IT budgets and investments is key to ensuring cost-effective operations.
Change Management and Innovation
Embracing new technologies and fostering a culture of innovation keeps businesses competitive.
Communication
Engaging with executives, investors, and IT teams ensures alignment between IT and business objectives.
Where It All Starts
ITIL 4 Foundation is the first step on your ITIL journey.
ITIL 4 Foundation is the essential starting point for most ITIL certifications, providing the core knowledge needed to progress into advanced certifications.
This training equips you with foundational knowledge of the key concepts, principles and practices of ITSM.
Τhe Building Blocks for the Role
Improve your digital leadership skills to align digital strategies with broader business objectives, discover how to navigate VUCA environments and effectively respond to disruptions.
Core topics
Shape digital leadership
Align tech and business goals
Respond to digital disruption
Lead through complexity
Navigate VUCA environments
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Information Security Management.
Core topics
Foster trusted partnerships
Assure service outcomes
Embed quality standards
Promote shared goals
Improve across functions
Explore strategies for tackling sustainability challenges in digital and IT strategies, operations, and tactics.
Core topics
Integrate ESG frameworks
Design sustainable IT models
Reduce environmental impact
Enable ethical IT operations
Drive long-term resilience
Additionally Recommended
Learn to optimise workflows, manage organizational change and align business and IT strategies, while promoting collaboration and continuous improvement.
Core topics
Establish IT direction
Align change with goals
Foster improvement culture
Guide decision-making
Support Agile strategies
Promote responsible financial control and support decision making on the purchase, re-use, retirement and disposal of IT assets.
Core topics
