Cyber Security Specialists protect IT infrastructure, data, and systems from threats. They implement security frameworks, monitor for vulnerabilities, and ensure compliance with industry standards, aligning with ITIL best practices for risk management.
Key Tasks
Threat Detection and Mitigation
Identify and respond to cyber threats in real-time by continuously monitoring networks, applications, and systems for suspicious activities.
Security Policy Implementation
Develop and enforce security best practices so that all IT systems adhere to industry standards.
Risk Assessment and Compliance
Ensure IT systems meet regulatory requirements by conducting comprehensive risk assessments and security audits.
Incident Response and Recovery
Detect, investigate and respond to security incidents. Develop and follow incident response protocols, including containing and mitigating threats and recovering from breaches.
Essential Skills
Threat Analysis & Risk Assessment
Understanding cyber threats and proactively mitigating risks is fundamental for security.
Problem-Solving
Quick response to security incidents minimizes damage and ensures business continuity.
Communication & Reporting
Clearly documenting security findings and advising stakeholders is essential.
Technical Expertise
Knowledge of encryption, firewalls, and security frameworks ensures robust defence strategies.
Continuous Learning
Cyber threats evolve constantly, requiring ongoing skill development and awareness.
Where It All Starts
ITIL 4 Foundation is the first step on your ITIL journey.
ITIL 4 Foundation is the essential starting point for most ITIL certifications, providing the core knowledge needed to progress into advanced certifications.
This training equips you with foundational knowledge of the key concepts, principles and practices of ITSM.
Τhe Building Blocks for the Role
Enhance your skills in designing, delivering and managing digital products and services. Upgrade your strategy, manage issues effectively and foster a culture of continuous improvement.
Core topics
Design reliable services
Ensure operational stability
Resolve incidents promptly
Improve delivery workflows
Drive continuous service gains
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Information Security Management.
Core topics
Secure stakeholder alignment
Monitor service performance
Strengthen supplier oversight
Ensure service consistency
Embed improvement principles
The purpose of this module is to provide best practice guidance on how to protect the information needed by an organisation to conduct its business.
Core topics
Define security goals
Apply best practice controls
Manage risk proactively
Support secure operations
Ensure regulatory compliance
Additionally Recommended
Learn to optimise workflows, manage organisational change and align business and IT strategies, while promoting collaboration and continuous improvement.
Core topics
Align IT with business vision
Lead secure improvements
Apply governance principles
Promote structured agility
Support change initiatives
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed.
Core topics
Maintain accurate records
Support secure operations
Enable impact assessment
Improve audit-readiness
Align with change plans
Promote responsible financial control and support decision making on the purchase, re-use, retirement and disposal of IT assets.
Core topics
