What's New in
PRINCE2 7th Edition?

Become a better project manager

Mastering PRINCE2 will equip you with a powerful set of project management principles, practices, and processes. You'll acquire the skills you need to deliver success reliably and efficiently.

Boost your projects' success rate

PRINCE2 increases your project success rates. You will learn how to control project variables, identify risks, and mitigate them, ensuring projects are delivered on time, within scope and budget.

Never stop learning

The world is embracing a culture of continuous learning. With PRINCE2 you can join that revolution, constantly refining project management practices to enhance your skills and achieve even more.

Speak a common language

Effective communication requires a common language, and PRINCE2 provides one. Standardised project management practices help streamline your workflow and leverage the power of collaboration.

ITIL How to Implement |
Official Book

New, must-read guide to turn ITIL theory to practice

Learn how to apply ITIL in practice through a step-by-step approach with tools and patterns that drive real-world transformation and deliver results.

Learn more

Meet the new PRINCE2 Agile

The language of success for the change makers

PRINCE2 Agile is a practical, cost-efficient solution for scaling agile. It helps organizations gain leadership buy-in and guides agile adoption to drive tangible results.

Learn more

Join PeopleCert Plus

Your key to career advancement and continuous professional development

Gain access to our full suite of resources to excel in your current role, keep your certifications current, stand out to potential employers and reach your career objectives.

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Our leading certifications

The most widely used global best practice framework for successful service and product management. Main Focus Points

Value creation through product and service management
Continual improvement
Digital transformation
Blt Point No4
Blt Point no5

The most widely used global best practice framework for successful service and product management. Key Focus Area

Project, Programme and Portfolio Management
Change Management
Process Improvement

The most widely used certifications for DevOps skills. Core Topics

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Data Science
Software Development and Testing

Assessment and certification in different languages for academic, professional or migration purposes. Languages

English
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Recertification
Practice guides
Full exam simulation

Start upskilling

More options for you

Your path to acquiring skills that enhance business performance in efficiency, effectiveness, and speed. Core Topics

Value Stream Mapping
Process Improvement Techniques
Continuous Improvement Strategies

The Internationally recognised Standards for service desk and IT support professionals. Core Topics

Professionalism and Skills Development
Best Practices and Process Improvement
Performance Metrics and Continuous Improvement

Managing an organization's records and information throughout its lifecycle Core Topics

Record Creation and Capture
Retention and Disposition
Access and Retrieval

The internationally recognised standard in ICT skills. Core Topics

Basic Computer Skills
Productivity Software Applications
Advanced Digital Skills

A globally accepted framework for the governance and management of IT. Core Topics

Alignment of IT with Business Objectives
Effective Risk Management
Resource Optimisation and Performance Measurement

A recognised certification scheme that demonstrates a professional's ability to conduct property valuations. Available in Greece only. Core Topics

Real Estate Property
Machinery, Plant & Equipment
Business & Intangible Assets
Movable Assets

What will you learn?

Service management concepts

Learn the fundamental concepts of service management. What defines a service? What are its components? What is its value to stakeholders?

Service value system

Discover the framework that will help you create, deliver, and manage services, including the Service Value Chain, guiding principles, and governance.

Four dimensions of service management

Explore the four dimensions of effective service management: organisations and people, information and technology, partners and suppliers, and value streams and processes.

Guiding principles

Develop a mindset for adopting ITIL practices and adapting them to your specific needs with the seven guiding principles of ITIL 4.

Service Value Chain

Understand how the Service Value Chain helps organisations create value by optimising their activities and resources.

ITIL practices

Employ ITIL 4 practices to enable working methods aligned to your business strategy, improving the process of service development and supporting users.

Continuous improvement

Focus on the central ITIL 4 concept of continuous improvement, and the ways in which organisations can iterate and adapt their processes and services.

Service Level Agreements

Study the role of SLAs in defining and managing service quality, and the role of service level management in this context.

Key metrics and performance indicators

Grasp the importance of defining and tracking metrics and KPIs to measure the performance and effectiveness of IT services.

Learning Resource Kit

Expertly crafted content

Course materials were created by the same experts who developed the textbooks and exams for each certification programme, ensuring that the content is accurate, comprehensive and directly aligned with requirements.

Up-to-date and reliable

You can trust that all your study materials are always current and in sync with the official exams, guaranteed.

Accessible learning

The materials are easily accessible through Canvas, our online learning management system, and you can download and keep the resources for future reference, even after passing your exams.

Diverse learning resources

Designed for self-directed independent study, our Learning Resource Kit supports a range of learning preferences through workbooks for in-depth study, official books and quick reference guides.

Engaging introduction

Kickstart your learning journey with a welcome video, featuring industry experts, that will ignite your enthusiasm for what lies ahead on your certification path.

Testimonials Component

It was an ok experience!

This can be done in a multitude of ways for example if you are producing a brochure selling Wellington boots then start every paragraph spelling out 'buy our Wellington boots' or better still 'you have no choice but to buy our Wellington boots now get out your cheque book and buy them - NOW!'
Another crafty method is to doctor images in photoshop so that on an innocent picture of a tree for example carved into the bark is a message along the lines of 'U Luv Wellington boots' You get the idea.

Project manager, Spotify

It was a great experience!

It was a fun experience!

Another crafty method is to doctor images in photoshop so that on an innocent picture of a tree for example carved into the bark is a message along the lines of 'U Luv Wellington boots' You get the idea.
This can be done in a multitude of ways for example if you are producing a brochure selling Wellington boots then start every paragraph spelling out 'buy our Wellington boots' or better still 'you have no choice but to buy our Wellington boots now get out your cheque book and buy them - NOW!'
This can be done in a multitude of ways for example if you are producing a brochure selling Wellington boots then start every paragraph spelling out 'buy our Wellington boots' or better still 'you have no choice but to buy our Wellington boots now get out your cheque book and buy them - NOW!'

ITIL How to Implement | Official Book

Meet the new PRINCE2 Agile

Join PeopleCert Plus

ITIL How to Implement |
Official Book